Terms of Service

Last updated: 30 October 2026

These terms explain how classes with Murouj Academy work and what we and you agree to. Murouj Academy is run by Murouj LLC, a company registered in the United States, at 30 N Gould St Ste N, Sheridan, WY 82801, USA ("Murouj Academy", "we", "us"). By booking a free trial or a package, you agree to these terms. If you book for a child, you agree to them on the child's behalf as their parent or guardian.

1. Our classes

• Murouj Academy teaches the Quran, Tajweed, Quran memorization, Arabic and Islamic studies online.
• Every class is a live, one-to-one class with a teacher. We don't run group classes.
• Each student follows a personalised plan, agreed with their teacher.
• Lessons last 30, 45 or 60 minutes, and the number of classes a week is agreed when you book, usually two to five, as described on our class plans page.

2. Your teacher

• Murouj matches each student with a suitable teacher for the free trial class. If the fit is not right, Murouj switches to another teacher, and this can repeat. Once the fit is right, you continue with that teacher.
• Women and girls are taught by female teachers, and adult men by male teachers. For children, Murouj matches the teacher.
• You always learn with your own teacher. If your teacher is away for a day or a few days, no class is missed: the lessons are made up on other days once the teacher is back, or a temporary substitute teaches until your assigned teacher returns. A female student's substitute is always a female teacher.

3. The free trial class

Your first class is a free one-to-one trial with the teacher Murouj matches to you. It lets the teacher check the student's level and suggest a plan, and lets you decide whether to continue. There is no obligation to buy a package after the trial.

4. Packages and payment

• Contact us for pricing: prices are shared on request for the plan you choose.
• Payment is made using one of the methods listed on our class plans page: Wise, PayPal or bank transfer.
• Any fees charged by your bank or payment service are your responsibility.

5. Scheduling, cancellations and missed classes

• Class times are agreed between you and your teacher, in your own time zone.
• You can cancel a class up to 3 hours before it starts, at most 2 classes per month. A class cancelled this way is made up on another day.
• Within 3 hours of the start, a cancellation is accepted for a genuine emergency, such as illness, a device problem or an internet problem. An accepted emergency cancellation is made up on another day.
• A class cancelled within 3 hours without an acceptable reason, or a class you do not attend, is charged in full and is not made up. You can book a replacement class, but it counts and is charged as a new class.
• Teachers are held to the same commitment. If a teacher is unavailable, our admins try to reach them; if they cannot, we apologise to the student and the class is made up on another day. If a teacher starts late, every missed minute is made up: a class from 3:00 to 4:00 that starts at 3:10 ends at 4:10. Where neither you nor the teacher has time that day, the minutes are made up on another day.

6. Children

• A parent or guardian must book and manage classes for anyone under 18.
• Parents and guardians are responsible for supervising their child's use of the internet during and around classes.

7. Conduct

We ask everyone in a class to be respectful and courteous. Students and families agree not to:

• share class links with anyone else;
• record classes (lessons are never recorded, and recording is not allowed);
• behave abusively towards a teacher, or a teacher towards a student.

We may pause or end classes if someone seriously or repeatedly breaks these rules. If you have a concern about a teacher, contact us straight away.

8. Teaching materials

The PDFs, slides, videos and other materials we share are for the student's personal learning. Please don't republish or sell them.

9. Our responsibility

We work hard to give every student a good, qualified teacher and a reliable class. Progress depends on regular attendance and practice, so we can't promise a particular result, such as finishing memorization by a set date. Classes depend on internet connections that we don't control. Nothing in these terms limits any rights you have under the consumer law of the country where you live.

10. Your information

We handle personal information as described in our privacy policy.

11. Changes to these terms

We may update these terms. We will change the date at the top of this page and, for important changes, tell current families directly.

12. Contact

Questions about these terms: email info@muroujacademy.com or message us on WhatsApp at +1 (315) 541-8837.