Privacy Policy

Last updated: 7 November 2026

This policy explains, in plain English, what personal information Murouj Academy collects when you contact us, book a free trial or take classes, why we need it, who we share it with, and the choices you have. Murouj Academy is run by Murouj LLC, a company registered in the United States, at 30 N Gould St Ste N, Sheridan, WY 82801, USA. For any privacy question, email info@muroujacademy.com.

The short version

• We collect only what we need to arrange and teach your classes.
• We never sell your information. We use Google and PostHog analytics cookies, and Google Ads cookies, only if you say yes.
• Children study with us only with a parent's or guardian's involvement.
• You can ask us to show, correct or delete your information at any time.

What information we collect

When you contact us or book a free trial. On a phone or tablet, our free trial form opens WhatsApp with a message you can check before sending; we receive it only if you send it. When you send a request from our website on a computer, we receive the name you typed, your phone number and preferences by email and use them only to contact you about your trial. The form also asks one optional question about how you found us, such as what you searched for or what you asked an AI tool. If you answer it, your answer is added to your WhatsApp message or email, and, if analytics cookies are on, it is sent to PostHog with your trial request so we can see which searches and AI tools bring families to us. It is never sent to Google Analytics or Google Ads. To ask the right question, your browser keeps a small note (in local storage and, where cookies are allowed, in a small cookie called murouj_touch, for up to 90 days since your last visit) of the site, search engine or AI tool that first sent you to us, with the campaign tags in the link, the page you landed on and the time; it is attached to your trial request and never contains your name or phone number. Please don't include personal details in this answer. When you message, call or email us, we receive what you choose to share, usually:

• your name and contact details (phone or WhatsApp number, email address);
• who the classes are for, and for a child, their first name and age;
• the learner's level, goals, time zone and preferred class times;
• whether you need a female or male teacher.

While you study with us. To teach well, we keep:

• your class schedule and attendance;
• your teacher's notes on progress, such as which surahs a student has memorised;
• messages between you and the academy or your teacher about classes.

Lessons are never recorded, and recording is not allowed. A female admin may join a lesson to observe its quality; all of Murouj Academy's admins are women.

When you pay. Payments are made through Wise, PayPal or bank transfer. Those services handle your payment details under their own privacy policies. We receive a confirmation of payment, which usually shows your name and the amount; we don't receive or store your full card details.

When you visit this website. You don't need an account to use it. Our hosting provider processes technical information, such as your IP address and browser type, to deliver pages and protect the site from abuse. If you agree, we also use Google Analytics, PostHog and Google Ads cookies, described in the next section.

Cookies and analytics

This website can use Google Analytics and Google Ads cookies, provided by Google, and PostHog analytics, provided by PostHog, Inc. in the United States. They are off until you accept them if you are in the European Economic Area, the United Kingdom or Switzerland, where a banner asks you to choose. Elsewhere they are on, and you can switch them off at any time.

• What they collect. The pages you view, how you got here (for example, from a Google search or one of our ads), your approximate location, your device and browser type, and whether you clicked a button to book a free trial or message us. This is collected through an identifier stored in your browser. We don't see your name or contact details this way.
• Why. To learn which pages help families find us, to improve the site, and to measure whether our Google ads lead to free trial requests.
• Who sees it. Google and PostHog process this data for us under their own terms, and it is stored in the United States or elsewhere.
• If you reject them. The site works the same. Google may still receive a small signal that you visited a page, but without cookies or an identifier for your browser. PostHog does not load at all, and it sets no cookies or other storage in your browser.
• How long we remember your choice. About six months, in a cookie called murouj_consent. This cookie is needed to remember what you chose.

PostHog. PostHog (US cloud, purpose: analytics) records which pages you view, how you move around the site and which buttons and links you click, so we can see what works and what confuses visitors. It stores a random identifier in a cookie and in your browser's local storage (names starting with ph_). It also records a replay of your visit (how you scroll, move and click through our pages) so we can see where visitors get stuck; what you type into a phone number, email or password field is masked and never recorded, while your choices on the free trial form (who will learn, the course and the optional answer about how you found us) are visible in the replay. We don't use it to identify you. Read PostHog's policy at posthog.com/privacy.

To change your choice, click "Cookie settings" at the bottom of any page, then choose Accept or Reject. You can also block or delete cookies in your browser settings, or use Google's opt-out tools at tools.google.com/dlpage/gaoptout. Read how Google uses data from sites that use its services at policies.google.com/technologies/partner-sites.

How we use your information

We use your information to:

1. reply to your questions and arrange your free trial;
2. match you with a suitable teacher and schedule your classes in your time zone;
3. teach your classes and follow your progress;
4. take payments and keep the records the law requires;
5. keep students safe and deal with any concerns;
6. tell you about changes to your classes or to these policies.

We don't sell your information or rent it to anyone, and we don't use what you tell us about your classes for advertising.

If you are in the United Kingdom or the European Economic Area, the legal bases we rely on are: performing our agreement with you (arranging and teaching classes), our legitimate interests (running and improving the academy, keeping students safe), legal obligations (for example, financial records), and your consent where we ask for it, which is how we use analytics and advertising cookies.

Children's information

Many of our students are children. A parent or guardian books and manages a child's classes and is our main contact.

• We collect a child's information from their parent or guardian, and only what we need to teach them.
• We don't knowingly collect personal information directly from a child under 13 (or the age of digital consent where you live) without a parent's or guardian's permission.
• A parent or guardian can ask to see, correct or delete their child's information at any time.

If you believe a child has given us information without a parent's knowledge, contact us and we will delete it.

Who we share information with

We share information only when we need to:

• Your teacher receives what they need to teach you: the learner's name, age, level, goals and schedule.
• Service providers who help us run the academy, such as WhatsApp for messaging, our email provider, our website host, and the payment services you choose.
• Authorities, if the law requires it or if we need to protect a student's safety.

Our teachers live outside the countries where most of our students live, and our service providers may store information in the United States or elsewhere. When information moves between countries, we take reasonable steps to keep it protected as this policy describes.

How long we keep information

We keep your information while you study with us, and afterwards only for as long as we need it for records, accounts or legal reasons.

Your rights and choices

Depending on where you live, you may have the right to:

• ask for a copy of the information we hold about you or your child;
• ask us to correct anything that is wrong;
• ask us to delete your information;
• object to, or ask us to limit, how we use it;
• withdraw consent you have given us.

To use any of these rights, email info@muroujacademy.com. We may need to confirm your identity first. If you are not happy with our answer, you can complain to your local privacy regulator: the Information Commissioner's Office in the UK, the Office of the Privacy Commissioner of Canada, or the Office of the Australian Information Commissioner.

Keeping information secure

We limit access to personal information to the people who need it to run classes, and we use the security features of the services we rely on. No online service is completely secure, so please tell us straight away if you think your information has been misused.

Changes to this policy

If we change this policy, we will update the date at the top of this page, and for important changes we will tell current families directly.

Contact

Questions about privacy: info@muroujacademy.com, or WhatsApp +1 (315) 541-8837. Postal address: Murouj LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA. See also our terms of service.